Part 1 of Essay
Several weeks ago I observed a woman at the Franklin Park Mall. She and a young man sitting directly across from each other were engaged in what was apparently a mutual flirting. But the younger man seemed much more confident and cocky than did the woman. For one thing, he was more relaxed and calm. The woman, however, ....

Part 2 of Essay
.... service representatives were more apt to offer immediate friendly assistance than the male reps. Men are not as cocky nor as confident in this sort of situation; their eyes tend to dart around the area of the store while the eyes of a women remain focused upon the eyes of the customer. The men seem to communicate with a lot less smiles. Apparently they have to get past a certain “ice-breaking” point before they will feel comfortable with a genuine look of happiness. Verbally, the actual process of s ....