Part 1 of Essay
The face of business has changed. Technology has taken over or enhanced traditional ways of communication such as face-to-face interaction and mail. It isn’t necessary to wait 7 business days to hear a reply from a customer anymore. In fact, it could take less than 7 minutes through the use of a phone, email, or f ....

Part 2 of Essay
.... some personal interaction remain to show people that the business is still customer oriented. Leadership can be divided into three categories: mentoring, risk-taking, and facilitating. Although there are many attributes and characteristics of a leader, these three are the most important in today’s business and organizations. Most other skills of a leader would fall under these three categories. For example, being trustworthy and loyal would fit under the mentoring aspect. Risk-taking would include co ....