Part 1 of Essay
Improving personal communications is very important to today in the fast moving world. The communication process is very important, it is estmated that 80 percent of messages get deport” For better results replace “You statements” with “I statements.” Say I’m concerned...That will bring the person off of the defensive app ....

Part 2 of Essay
.... in your voice, expression of doubt on your face, and a long pause. The emotion you give is how intrested you are. doing this their is filters example. Sender (You)-----Sender Filters *Semantics{upersonal communications is very important to today in the fast moving world. The communication process is very important, it is estmated that 80 percent of messages get distorted or lost. Impersonal communication is not always the right way to speak with people. This would be fax, e-mail,bulliton board, voice mail ....