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Managing Service Delivery
Part 1 of Essay
In the literature concerning leadership, vision has a variety of definitions,
all of which include a mental image or picture, a future orientation, and
aspects of direction or goal.
Vision provides guidance to an organisation by articulating what it wishes to attain. It serves as "a signpost pointing the way for all who ne ....
Part 2 of Essay .... It is a force that provides meaning and purpose to the work of an organisation. Vision is a compelling picture of the future that inspires commitment. It answers the questions: Who is involved? What do they plan to accomplish? Why are they doing this? Vision therefore does more than provide a picture of a desired future; it encourages people to work, to strive for its attainment. For public sector leaders who implement change in the product or service they deliver, vision is "a hunger to see improvement" (Pejza, 1 ....
Word count: 1906 | Approximate pages: 7
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