Part 1 of Essay
I chose to go back to college and enter the Social Service Paraprofessional program after spending nine long years in the medical field. I came to this decision during the last two years of my employment at a family care practice as a medical receptionist. That's when I started having feelings of resentment for even ha ....

Part 2 of Essay
.... with the HMO's, patients usually had a co-pay, which they needed to pay as they checked in with the receptionists. I can honestly say that this was the worst part of my job, and I know the other receptionists I worked with felt as I did. Most of the patients were quite rude about having to pay this before they even saw the doctor, but if you didn't collect this co-pay the patient would never stop to pay it on their way out of the office. They would make us feel as if we were actually pocketing this money a ....