Part 1 of Essay
The Information, Tours and Tickets (ITT) office could use a system to assist them in creating trip schedules. In this paper I will outline a plan for a Decision Support System (DSS) that will assist ITT in creating schedules for their tours. This system will also track customer surveys and hold data about all of ITTs tr ....

Part 2 of Essay
.... I talk a little about the models used in this system. I finish by talking about the actual design, the construction, and the implementation of the new ITT system. I finish the paper with a discussion of maintaining the system. The first step in building any DSS is planning. Planning is basically defining the problem. The planning also involves an assessment of exactly what is needed. In this case I deal with trip scheduling. In the case description this would include: How many trips to offer, the days of ....