Part 1 of Essay
Observing the way a person communicates can allow a person to be aware of their communication behavior. The person who I observerved was my mother. She seemed to be aware of her effectiveness to communicate before my observation. She also seemed to have an effective style about the way she communicated. My mother is a ....

Part 2 of Essay
.... any thing about who caused the accident. Sometimes she just jumps to the wrong conculsion without thinking about what the situation is. Next, my mother’s attitude also played a major part in the way that she communicates. She is also an assertive person because she is alway confident about things. My mother also makes assumptions of other people without adding all the fact. I also observed that she sometimes uses non- verbal communication skills to substitute for verbal communication skills. For example ....